Terms and Conditions

Terms & Conditions

National Student Servicing (the “Company”) provides “The User” with access to its content,
resources, tools for communication, public forums, commerce platforms, and other services
through its network of websites, “The Service”. Company provides its service to the user,
subject to the following Terms of Service.
“Company” is not responsible for providing you access facilities or equipment (in any form) to its
service. You, “The User”, also comprehend and concur that “The Service” may include
advertisements and sponsorships and that these are necessary for “Company” to provide “The
Service”. You also comprehend and agree that “Company” makes no submission about the
suitability, reliability, availability, timeliness, accuracy of the information, products, services and
related graphics contained within “The Service” for any purpose. “The Service” is provided “as
is” without warranty of any kind. Company hereby disclaim all warranties and conditions with
regard to “The Service”.

“The Service” is provided to you, “The User”, under the terms and conditions and any
amendments thereto and any operating rules or policies that may be published from time to time
by Company as part of the Terms of Service/Legal Disclaimer and related disclosures which are
cumulatively included herein by reference. The Company Terms of Service comprises the entire
agreement between “The User” and Company and supersedes any prior agreements pertaining
to the subject matter contained herein. BY COMPLETING THE REGISTRATION PROCESS
“Company” Terms of Service and the Legal Disclaimer.
“Company” reserves the right to change any of the terms, conditions, and notices under which
“The Services” are offered. You are responsible for regularly reviewing these terms and
conditions, including changes/modifications if any incorporated by us from time to time. Your
continued use of “The Service” constitutes your agreement to all such terms, conditions, and
“Company” reserves the right to modify or discontinue, temporarily or permanently, “The
Service” (or any part of “The Service”) with or without notice to “The User” at any time and from
time to time. “The User” agrees that “Company” shall not be liable to “The User” or any third
party for any modification or discontinuance of the Service.
“The Service” may include e-mail services, message boards, chat areas, newsgroups, forums,
communities and/or other message or communication facilities designed to enable you to
communicate with others (collectively, “Tools for Communication”). You agree to use the Tools
for Communication only to post, send and receive messages and material that are proper and,
when applicable, related to the particular tool for Communication. You also hereby agree that
you shall not

Ownership of Content
The National Student Servicing site is owned and operated in its entirety by National Student Servicing, and
any such copyrights, trademarks, and other intellectual property rights as may be affiliated with
our creation and ownership of such intellectual property as more fully described below.
You should report any violations of the Agreement to info @info@NationalStudentServicing.com
SMS and AutoDialed Call Consent and Other Electronic Communication
By sharing your telephone number with “Company”, you expressly request and agree to receive
information from National Student Servicing and its affiliates via telephone call including to your
cellular telephone or other mobile device, including through the use of an automatic telephone
dialing system or artificial/ prerecorded voice, email, Facebook Messenger message, push
notification, SMS or MMS (text) messages to your cellular telephone or other mobile device
even if your telephone number(s) is/are currently listed on any state, federal or corporate Do Not
Call list. Such consent is not a requirement to purchasing any good or service that the Company
may offer or is offering. Standard text message rates and cellular data charges apply. You may
opt-out of certain of these communications within the settings of your device or by contacting us
at info@NationalStudentServicing.com
You understand and acknowledge that electronic communications in general may be inherently
unsecure at times, and that both the “Company” and you will take reasonable steps to maintain
the Privacy of the communications that take place between yourself and National Student Servicing.
You agree to indemnify, defend, and hold harmless the “Company”, its parents, subsidiaries,
and affiliates and all of their respective officers, directors, managers and other partners,
employees, consultants and agents, from and against any and against all claims, losses,
expenses, damages and costs (including reasonable attorney fees and court costs) resulting
from resulting from any breach of this agreement or unauthorized use of this website. Your
indemnification obligation shall survive the termination of this agreement. At our expense and
election, we reserve the right to assume the exclusive defense and control of any matter subject
to indemnification by you and you agree to cooperate with “Company” in connection with our
Special Admonitions for International Use
Recognizing the global nature of the internet, if you use our Site from locations outside of the
United States, you agree and are responsible for compliance with any applicable local laws.
Specifically, you agree to comply with all applicable laws regarding the transmission of technical
data exported from the United States or the country in which you reside. These Terms of Use
shall be governed by, construed, and enforced in accordance with the laws of the State of
California, as it is applied to agreements entered into and to be performed entirely within such
jurisdiction. To the extent you have in any manner violated or threatened to violate the
“Company’s” and/or its affiliates’ intellectual property rights, the “Company” and/or its affiliates
may seek injunctive or other appropriate relief in any state or federal court in the State of
California and you consent to exclusive jurisdiction and venue in such courts.
You agree that “Company” may submit any notices to you via either e-mail or regular mail. We
may also provide notices by displaying them on the Site, or links to the notices on the Site.

All payments made payable to National BPO LLC

Changes to Terms of Use
We may periodically change the Terms of Use and the Application without notice, and you are
responsible for checking these Terms of Use periodically for revisions. All amended Terms of
Use become effective upon our posting to the Site, and any use of the Site after such revisions
have been posted signifies your consent to the changes.
No Resale of Service
Unless expressly permitted in writing by the “Company”, you agree not to reproduce, copy, sell,
resell or otherwise exploit for any commercial purposes, any portion of the Site.
Feedback and Submissions

National Student Servicing
4 Hutton Centre Drive Suite #220
Santa Ana Ca 92707

Website Support Email Address –jeff@nationalstudentservicing.org

Our Services

Customer Service
Every member of our Customer Service team is a trained and seasoned call center representative capable of handling any type of customer interaction. We are customer service professionals! We represent you as a part of your team. All customer correspondence is recorded in our paperless environment and you have instant online access to all documents.

Custom Branding
National Student Servicing works for you, as a member of your team. To their knowledge, your clients are only interacting with you. We maintain your cohesive corporate identity throughout their experience from start to finish. All correspondence and customer interactions are custom branded to your company; they will never ask you “who is National Student Servicing?”

Through the use of our advanced technology platforms and Customer Relationship Management solutions, your sales process is smooth and efficient. With our technology, your leads can enter the system through various avenues, including: web services, file import, internet, phone or manual entry. Lead distribution is automatic and based on rules you define. Your sales agents enter the data in a simple set of screens, which enable them to use a script, if you choose to do so. Customer Agreements and other paper work are handled automatically and can be sent out via email, fax, or mail. Electronic signatures are available to improve close times from hours to minutes!

Program Enrollment / Underwriting
When a sale is submitted, our team will place a welcome call to your customer within one business day. Our in-house underwriting department will evaluate your customer’s qualifications and give immediate status updates using a strict list of compliance criteria you define and ensure both you and the customer are protected. A Welcome Packet is mailed out to the customer, explaining their program in precise detail. If the customer is not reached, they will be called up to three times (every other day) to welcome them into the program. Follow up is conducted three weeks later to finish any outstanding paperwork. Furthermore, we will manage the client relations by placing customer satisfaction calls every week to answer any questions or challenges they are experiencing. we will call the customer with savings updates. We keep you and the customer on the road to successful completion of the designated program!

This is where we shine! We will reach consolidations that meet your customer’s budgets and expectations, if we can’t do that, nothing else matters! National Student Servicing’s team is one of the most experienced in the business with a stellar track record. Spearheaded by industry leaders, our team has strongly rooted and venerable relationships with the Department Of Education and most Private run agencies. This allows us to take advantage of not only the long standing personal relationships, and make certain your commitments to your customer are met or exceeded.

National Student Servicing provides you with the tools you need to manage your customers and monitor our services. Our advanced technology platforms and CRM solutions provide reports, data downloads, and access to your customer’s accounts at your fingertips. Our experienced management team is available to meet with you on either scheduled or impromptu bases. We endeavor to meet your every concern and expectation.

Customer Toolbox
National Student Servicing provides you with a Customer Toolbox tailored to your needs as an online service center for your customers. Your customers can access their account anytime and from anywhere through this revolutionary web portal. The Customer Toolbox provides real-time account details, FAQ’s, documents, and other valuable information for their convenience. The Customer Toolbox can be custom branded and integrated into your company website, providing the customer with a cohesive corporate identity.

Plain and Simple
For organizations that sell Student Loan Consolidation services for the debt-burdened person who’s ready to make a life-changing decision, National Student Servicing’s is the empathetic extension of your professional sales force, providing personalized and proven services and consolidations that will fit your client’s budget! National Student Servicing provides a tailored and streamlined approach to support your sales operation, business objectives, and backend services. We can provide leads, software solutions, call center services, customer service, and accounting. This frees you to focus on new clients and helps you keep your existing clients happier longer.